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QUALITY IMPROVEMENT LEAD (PERMANENT FULL TIME)
Location:Prince George
Facility:SCOTIA BANK BUILDING
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Competition #:05434717
Employee Type:PERMANENT FULL TIME
Bargaining Unit:NON-CONTRACT
Facility:SCOTIA BANK BUILDING
Department:NH PHC ADMINISTRATION
Reports To:REGIONAL DIRECTOR, QUALITY & INNOVATION
Close Date:AUGUST 29, 2019*
Comments:

Position Summary

The Quality Improvement Lead provides quality improvement leadership and support within the Health Service Delivery Area (HSDA). The Quality Improvement Lead supports the development and implementation of HSDA plans consistent with strategic and operational plans and standards. The Quality Improvement Lead supports the development of structures and processes to advance quality and patient safety at Northern Health. The Quality Improvement Lead also works with the Quality & Innovation team to provide education and expertise on quality improvement methodologies and other principles, strategies, and tools used in the field of improvement science.
 
Qualifications

- Baccalaureate Degree or equivalent with a focus on clinical practice within a health care discipline or in Commerce, Business Administration, Public Administration, Education or a related field. Master’s degree preferred.
- Training and experience in using quality improvement methodologies (e.g. Model for Improvement, Lean).
- Training and experience in data analysis, presentation, and interpretation.
- Training and experience in adult education.
- Five (5) to seven (7) years recent, related experience in quality and process improvement development, implementation and evaluation, preferably in a healthcare setting.
- Or an equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:
- Ability to guide, coach, teach, and promote a continuous quality improvement learning environment.
- Comprehensive knowledge of quality improvement principles, theory, and practice including the application of Lean thinking in healthcare settings.
- Ability to foster innovation within a complex, multi-stakeholder organization.
- Ability to see connections between issues, events and data points and to think clearly around complex systems, bridging community issues and regional and provincial activities.
- Demonstrated strategic thinking and analytical skills.
- Commitment to client-focused services and teamwork.
- Proven ability to manage diverse groups and individuals through change initiatives and be able to resolve issues that arise throughout the process.
- Superior small and large group facilitation skills and individual coaching skills.
- Excellent interpersonal and communication skills; ability to foster collaborative partnerships using a team approach.
- High level of motivation with a positive attitude and flexibility in a rapidly changing environment.
- Strong organizational skills and experience in project management; ability to organize and prioritize work and balance multiple activities concurrently.
- Ability to analyze, synthesize and display relevant material (e.g., develop spread sheets, create briefing notes and reports).
- Ability to work independently and as part of a team.
- Ability and willingness to travel.

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* All postings with a closing date specified close at 11:59 pm PT